Privacy Policy

Last updated: 8 August 2026

At My Beauty Swap, we're committed to protecting your personal information and being transparent about how we collect, use and store it.

Information We Collect

To operate My Beauty Swap safely and effectively, we may collect:

• Account information (name, email address and login details)
• Profile information (profession, business name, bio, profile photo and treatments)
• Qualification and verification documents
• Availability, bookings and Swap Points activity
• Messages exchanged through the platform
• Ratings and reviews
• Payment information processed securely through Stripe
• Technical information such as device type, browser and IP address

Why We Collect Your Information

We use your information to:

• Create and manage your account
• Verify that members are qualified beauty professionals
• Match members for treatment swaps
• Process bookings, service fees and Swap Points transactions
• Improve the platform and member experience
• Prevent fraud and protect our community
• Meet our legal and regulatory obligations

What Other Members Can See

Your public profile may include:

• Profile photo
• First name
• Profession
• Business name (if provided)
• Suburb, city and country
• Bio
• Treatments and Swap Point values
• Availability
• Ratings and reviews
• Badges and achievements

Your private information is never visible to other members, including:

• Email address
• Phone number
• Home address
• Qualification documents
• ABN or business registration details
• Payment information
• Verification notes

Booking addresses and access information are only shared with the two members involved after a booking has been accepted and payment has been completed.

Payments

Payments and service fees are securely processed by Stripe. My Beauty Swap never stores your full payment card details.

Qualification Verification

Qualification documents are stored securely and are only accessed by authorised members of our verification team. They are never displayed publicly.

Security

We use industry-standard security measures, including encrypted connections, secure cloud storage, role-based access controls and database security to help protect your information.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account
• Withdraw marketing consent
• Object to certain processing where permitted by law

Changes to this Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify members through the platform or by email.