Effective Date: November 27, 2025

Welcome to My Beauty Swap. These Terms & Conditions (“Terms”) govern your use of our platform and services. By accessing or using My Beauty Swap, you agree to these Terms.

1.⁠ ⁠Eligibility

You must be at least 18 years old to use My Beauty Swap.
Professionals must hold any required qualifications, certifications, or licenses relevant to the services they provide.

2.⁠ ⁠Accounts and Profiles

You must create an account to access the features of the platform.
You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for your account activity.
My Beauty Swap reserves the right to suspend or remove accounts that contain false information or are used improperly.

3.⁠ ⁠How the Platform Works

My Beauty Swap is a platform that connects beauty professionals and members to exchange services using Beauty Points.

My Beauty Swap does not provide, control, or guarantee any services listed on the platform.
All services are offered independently by users.

4.⁠ ⁠Beauty Points & Usage
 
Beauty Points are a digital reward used exclusively within My Beauty Swap.
 
• Points have no cash value
• Points cannot be transferred, sold, gifted, or exchanged
• Points may only be used by the account holder
• Points can only be used for booking services through the platform
 
Any attempt to misuse or transfer points outside the platform may result in account suspension or removal.
 
My Beauty Swap reserves the right to adjust, remove, or expire points at any time to maintain a fair and balanced system.
 

5.⁠ ⁠Fees and Payments

My Beauty Swap may charge service fees for completed swaps or platform transactions.

All payments are processed securely through third-party providers (such as Stripe).
All fees are non-refundable unless required by law.

Users are responsible for any applicable taxes or payment-related fees.

6.⁠ ⁠Cancellation Policy

All swaps are subject to My Beauty Swap’s standard cancellation policy.
By booking a service, you agree to both the professional’s policy and the platform’s policy.

7.⁠ ⁠Disputes and Refunds

Users should attempt to resolve disputes directly with each other.

If unresolved, issues may be reported to info@mybeautyswap.com.

My Beauty Swap may assist with communication but is not obligated to mediate disputes or provide refunds.

Platform fees and subscriptions are generally non-refundable.

8.⁠ ⁠User Content

Users may post photos, reviews, messages, and service descriptions.

By posting content, you grant My Beauty Swap permission to use, display, and share this content within the platform.

You are responsible for ensuring your content is accurate, lawful, and not misleading.

9.⁠ ⁠Prohibited Conduct
 
You agree not to
 
• Break any laws or regulations
• Misrepresent your identity, qualifications, or services
• Harass, harm, or threaten other users
• Post false, misleading, or spam content
• Use the platform for unrelated promotions or solicitation
 
Violations may result in account suspension or permanent removal.
 

10.⁠ ⁠Verification Disclaimer

While My Beauty Swap may verify certain information, we do not guarantee the accuracy, qualifications, or conduct of any user.

Users engage with others at their own discretion.

11.⁠ ⁠Disclaimers

The platform is provided “as is” without guarantees of availability, reliability, or performance.

My Beauty Swap does not guarantee the quality, safety, or outcome of any service or exchange.

12.⁠ ⁠Limitation of Liability
 
My Beauty Swap is not liable for
• Personal injury
• Dissatisfaction with services
• Indirect, incidental, or consequential damages
 
Use of the platform is at your own risk.
 

13.⁠ ⁠Legal Responsibilities and Taxes

Users are responsible for ensuring their use of My Beauty Swap complies with local laws and regulations.

Users are also responsible for reporting and paying any applicable taxes arising from services provided through the platform.

My Beauty Swap does not withhold or remit taxes on behalf of users.

14.⁠ ⁠Account Suspension and Termination
 
My Beauty Swap reserves the right to suspend or permanently remove accounts that
 
• Violate these Terms
• Misuse the platform
• Engage in fraudulent, unsafe, or harmful behaviour.
 
15.⁠ ⁠Community Code of Conduct
 
Users are expected to maintain a high standard of professionalism.
 
• Represent services honestly
• Maintain required licenses and hygiene standards
• Treat others with respect
• Communicate clearly and fairly
 
Failure to meet these standards may result in account action.
 

16.⁠ ⁠Reporting Concerns

Fraud, unsafe practices, or misconduct can be reported to
info@mybeautyswap.com

We may investigate and take action where necessary.

17.⁠ ⁠Changes to Terms

These Terms may be updated from time to time.

Continued use of the platform means you accept any updated Terms.

18.⁠ ⁠Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

19.⁠ ⁠Contact

For any questions or concerns, please contact

info@mybeautyswap.com